The J. Murrey Atkins Library at the University of North Carolina at Charlotte is seeking a Head of Technical Services. The successful candidate will provide leadership/managerial direction and oversight for Technical Services operations and services within the Collections & Technical Services Department. Directly supervises one librarian and 4 support staff with a total staff of 25.
Responsibilities: Develops and manages effective operations and services that meet user needs, support departmental goals & objectives, and supports the library’s mission; Provides progressive vision and strategic direction for the section; Establishes overall workflows, policies, and procedures and coordinates acquisitions, cataloging, processing, binding & serial resources procedures in consultation with the AUL for Collections and Technical Services and section personnel; Establishes section goals and objectives in consultation with the AUL for Collections and Technical Services and section personnel; Monitors Departmental budget and ensures that funds are appropriately expended; Monitors maintenance of section facilities; Plans for, develops, and manages personnel; Designs jobs to meet the operational needs of the Department (roles, duties, responsibilities); Ensures that job descriptions and work plans are up-to-date; Participates in recruitment and selection of employees; Coaches employees to perform to the best of their abilities and skills; Ensures that all employees are kept current on the knowledge and skills needed to perform assigned tasks; Communicates performance expectations; Ensures that all section employees are fairly evaluated according to established procedures; Acts as a resource person for all employees in the area; Handles employee relations issues; Provides training and support for new/upgraded working software used by Collections & Technical Services Department personnel (ILS modules, OCLC software, etc.); Keeps self and section personnel up-to-date with functional changes/enhancements in specialty software and interfaces used by Technical Services section personnel. (e.g., Innovative technical services modules, OCLC interfaces & client software, EbscoNet, Collection Manager and other vendor provided systems, Cataloger’s Desktop, Classification Web); Assists in the functional implementation of new ILS modules used by Departmental personnel and coordinates training of Departmental personnel in the mechanics and use of specialty software and interfaces; Provides research support for Library collection analysis activities; Develops and performs collection statistical studies in support of the liaison program and other library initiatives; Provides research support for Innovative’s data listing and statistical reporting functionality.
Deadline: Review of applications will begin immediately and will continue until position is filled.
job posted at university website